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Transport Operations

  • Attractive package for right candidate | Small Operations Team
  • A great opportunity to join an industry leader with career progression
  • Depot located in Red Hill

About Murrays

Operating for over 50 years providing charter & express services throughout Australia. Murrays is an iconic Australian brand in the coach & tourism industry known for its pristine white luxury coaches with the large green M & Murrays name down the side of the coach. Murrays employs over 400 staff across the organisation and regards its employees as the greatest asset to its success.

About the role

We are looking for an experienced team member to join our Operations team based in Canberra. The role is to quality control and monitor Murrays movements. The successful candidate will be responsible in monitoring & managing the on the day performance of all transport tasks and you must have the ability to communicate & report details effectively to our management, drivers and customers.

Duties will include but will not be limited to:

  • Manage & monitor real-time movements for on-time running and incident reporting.
  • Liaise with our driving team in providing assistance on the day ensure that a high level of customer service is delivered to our customers and that there is prompt follow up in reviewing and reporting on incidents, hazards/defects and inquiries.
  • The rostering & scheduling of both our driving, guides and fleet resources to ensure effective and efficient utilisation.
  • Manage & monitor Vehicle GPS/Tacho reporting.
  • Ensure that the business continues to operate having regard to its obligations under applicable WHS legislation.

To be considered for this role a successful applicant will need:

  • Excellent knowledge of the Bus and Coach Industry, and understand the drivers working time regulations and have a knowledge of the principles of rostering & scheduling.
  • Previous experience in rostering & scheduling of fleet utilisation.
  • Knowledge & understanding of safe drivers hours/fatigue management regulations.
  • Experience and knowledge of NSW & ACT Roads legislation including inspections and compliance audits.
  • Current knowledge of statutory requirements including: Work Health & Safety Act 2011 & Transport Passenger regulations.
  • Strong verbal and written communication techniques with a logical thinking approach.
  • Well-developed customer service skills with the ability to successfully resolve complaints and take appropriate action to avoid recurrence.
  • Excellent computer and keyboard skills.
  • A current heavy vehicle licence would be an advantage with a clean driving record.
  • Excellent people management and leadership skills.
  • A high level of attention to detail & work to tight deadlines.
  • Eager to learn all aspects of our business and is open to be crossed trained accordingly.
  • Solid analytical and problem solving skills with the ability to “think outside the box”
  • Highly developed communication skills both written and verbal.
  • A high level of attention to detail, be well organised & work to tight deadlines.

How to apply

If you are looking for a unique challenge and wanting to further your career in the transport industry apply online at the Murrays website by sending a covering letter & resume.

Only qualified applicants will be contacted for a phone interview.
Applicants must be an Australian or New Zealand citizen or an Australian permanent resident.
No recruitment agencies, please.

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