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Express Services - Luxury Coach Travel


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Making a Booking for a Murrays service

1. What are the operating hours of the Murrays Booking office at the Jolimont Centre?

2. What are the operating hours of the Murrays Booking office in Sydney?

3. How can I purchase a ticket on one of your services?

4. What kind of payment options do you accept?

5. How can I purchase a discounted fare ?

6. I am trying to purchase a Hot Discount or Premium Discount fare but cant find one?

7. I have booked a Fully Flexible fare. Can I change my booking?

8. What concession cards are accepted to qualify for a concession fare?

9. I am travelling from overseas and I am the holder of a concession card in my homeland. Am I qualified to get a concession fare?

10. I am travelling from overseas and I am a student in my homeland. Do I qualify to get a student fare?

11. Am I able to sell my ticket to somebody else to travel?

12. I have booked the wrong date. Can I change my booking?

13. I would like to obtain a copy of your terms and conditions?

14. Can I change my booking online?

15. I am running late for the service I am booked on. Can I change my booking?

16. How can I get a copy of my booking/itinerary?

17. I don’t know my reservation number to access the Manage my Booking section?

18. Can I get a refund on the ticket that I have purchased?

19. Can I get a refund on the ticket that I have purchased if I decide not to travel anymore?

20. How do I cancel or change my booking?

21. Can I open date my ticket?

22. I am travelling from overseas and may be delayed can I make a booking at Sydney International Airport?

23. I have a booking from Pitt St Sydney to Canberra. I would like change my booking, so I can be picked up at Sydney International Airport?

24. Can I change my booking online?