Keeping You Safe & Connected

We have always been committed to keeping you safe and connected, now more so than ever. So, we thought you might like to hear about the extra steps we are taking to make sure you feel safe and well when you travel with us.

Already we are deeply cleaning and sanitising our coaches after every trip, other Travel Safe measures include:

Onboard the Coach


Onboard the Coach

To improve comfort and safety onboard we have made a number of modifications to our vehicles. These include:

  • The air conditioning in every coach is set to recycle fresh air every few minutes in the coach cabin. Vents are positioned to direct airflow from ceiling to floor
  • We have enhanced our deep cleaning and are using industrial grade cleaning agents as well as increased wipe down of high touch areas onboard
  • Automatic hand sanitiser dispensers in every coach
  • Sneeze shields to optimise the exclusion zone between passengers and driver
    Installation of signage reminding everyone of their responsibility to keep each other safe

Temperature Checking, Masks & Hygiene


Temperature Checking, Masks & Hygiene

For the comfort of everyone traveling, all passengers will have their temperature tested prior to boarding.

The NSW Government has announced it is compulsory to wear masks on public transport in Canberra, the Greater Sydney and Wollongong areas. You must bring and wear a face mask to travel on our Canberra ⇆ Sydney, Canberra ⇆ Narooma and Canberra ⇆ Wollongong services

In QLD it is a requirement that you bring and wear a mask to travel.

We encourage all passengers to take appropriate precautions to protect themselves and others on the coach. Please remember to frequently wash your hands thoroughly with soap or sanitiser, cough/sneeze in to a tissue or your elbow, and make sure you stay home if you are sick. 

Seating Allocation


Seating Allocation

Long distance bus travel such as inter-regional bus services or charter buses (which includes buses hired for group travel and tour buses) are not currently restricted under the COVID-19 Public Health Orders in NSW, ACT or QLD.

While we are continuing to accommodate family and household groups so that they can sit together, we cannot guarantee you will not be seated next to another passenger.

We will continue to monitor guidance from Government and are committed to doing the best we can every day to keep our team and our customers safe. Please stay in touch, we would love to hear your ideas and answer any questions. Please call or email us at and we will respond as soon as we can.

Thank you for your ongoing support, we have missed you and can’t wait to welcome you back.