Covid-19 Travel Updates

Last Updated 29th July 2020

The health and safety of our passengers and staff is our number one priority. We will be continually assessing our operations with reference to advice from the Department of Health and the Australian Government. We look forward to resuming our suspended services as soon as it is safe to do so.

This page will be updated regularly with information and service updates when they come to light.

Murrays are currently NOT operating services to the NSW Ski fields. 

Express Services are NOT picking up from any Airports and we are dropping off on selected services only. Please confirm any airport travel by calling 13 22 51

Service Suspensions and Updates

Melbourne-Sydney Services Suspended

Our Melbourne Express services remain suspended for now. At this stage we do not know when the service will resume but we are working hard to get back on the road. Any customers with affected bookings will be contacted.

Our Canberra-Wollongong and Canberra-Narooma services remain unaffected and are still operating to the usual timetable.

Our Canberra - Sydney, Toowoomba - Brisbane and Chinchilla - Brisbane Express services have resumed. New services have recently been added to Brisbane - Toowoomba, please check the timetable for times. At this stage none of our services will be picking up passengers from the airport, however a limited number of services are doing airport drop-offs. 

Book online here

 


Claim Your Travel Credit

Any person who holds a booking for travel on a suspended service will be issued with a travel credit, valid to the 31st December 2020, regardless of fare type.

Any passengers with Travel Credit owed to them will be notified directly. You will receive an email with instructions on how to claim and use your Travel Credit.

 


Keeping You Safe Onboard

At Murrays we take safety seriously.  Right now we’re working hard to implement a number of new safety measures to limit the risk of Covid-19 to our passengers, drivers and staff.

Read about our Travel Safe measures here.

 

 


Keeping Yourself and Others Safe

We encourage all of our passengers to take appropriate personal precautions when travelling onboard our vehicles. We ask that you:

 

 


Contact Us

Our reservations phone line has reopened in a limited capacity. We only have a small team so we ask for your patience if you encounter longer than usual wait times. 

Alternatively, we can still be reached by emailing reservations@murrays.com.au. We also encourage you to check back here on this page as we will keep it updated with new information as it comes to light.

 


FAQ's