Covid-19 Travel Updates

Last Updated 28th May 2020

The health and safety of our passengers and staff is our number one priority. We will be continually assessing our operations with reference to advice from the Department of Health and the Australian Government. We look forward to resuming our suspended services as soon as it is safe to do so.

This page will be updated regularly with information and service updates when they come to light.

Service Suspensions

Sydney-Canberra, Melbourne-Sydney & Brisbane-Toowoomba Services Suspended

These services remain suspended for now; Sydney-Canberra Express, Melbourne Express and our Queensland Express services between Brisbane, Toowoomba and Chinchilla.

At this stage we do not know when the services will resume but we are working hard to get back on the road. Any customers with affected bookings will be contacted.

Our Canberra-Wollongong and Canberra-Narooma services remain unaffected currently and are still operating to the usual timetable.

 


Claim Your Travel Credit

Any person who holds a booking for travel on a suspended service will be issued with a travel credit, valid to the 31st December 2020, regardless of fare type.

We will advise all passengers holding a credit as soon as our services are scheduled to resume. You will receive an email with your travel credit information and you will be able to book on line in the usual way.

Note that once your travel credit is booked, the original terms & conditions of your booking will apply.

 


Keeping You Safe Onboard

At Murrays we take safety seriously.  Right now we’re working hard to implement a number of new safety measures to limit the risk of Covid-19 to our passengers, drivers and staff.

Read about our Travel Safe measures here.

 

 


Keeping Yourself and Others Safe

We encourage all of our passengers to take appropriate personal precautions when travelling onboard our vehicles. We ask that you:

 

 


Contact Us

Our reservation phone line is currently closed. If you need to get in touch, we can still be reached by emailing reservations@murrays.com.au. We also encourage you to check back here on this page as we will keep it updated with new information as it comes to light.

 


FAQ's