Murrays Website Accessibility Statement

Murrays is committed to ensuring that our website is accessible to everyone with its continuous improvement policy. Our goal is to comply with WCAG 2.0 guidelines for website accessibility. If you would like to make any suggestions or feedback to this process, please email us on enquiries@murrays.com.au

The need to support new accessibility initiatives and integrate them with industry standard best practices is an ongoing challenge. Murrays is aware of this need and is committed to a policy of continuous improvement. Murrays is taking following steps to achieve this:

Whenever updating existing content, check that it complies with WCAG 2.0 (Level A checkpoints)
Ensure all new content is compliant with WCAG 2.0 (Level A checkpoints)
Future website upgrades to comply with WCAG 2.0 (Level A checkpoints)
Investigate other web accessibility technologies and services such as screen readers, voice recognition systems and other devices to assist persons with disabilities.

We thank you for your patience while we work towards achieving better website accessibility for all.

Assistance with Booking

If you are unable to use our website to make a booking and require assistance then please contact Murrays reservation on 13 22 51 between 6:00am – 7:00pm, 7 days a week or email us at reservations@murrays.com.au.

Changing the font size to bigger or smaller

On a PC

You can make the type bigger on your screen by pressing the Control key and the '+' key together if you have a PC. If you want to make the type smaller, just press the Control key and the '-' key together. If you have a mouse with a control wheel, you can also make the font bigger or smaller by pressing the Control key and moving the wheel.

On a Mac

Press the Command key and the '+' key together to make the type bigger on your screen. To make the type smaller press the Command key and the '-' key together.

Contacting Murrays through the National Relay Service

Callers who are deaf or have a hearing/speech impairment can call through the National Relay Service.

Contacting Murrays Express Service

A free TTY (text phone) service is available to our website users who would like to have a Relay Officer assist in their conversations with Murrays. This service is provided by the National Relay Service (NRS). NB: This service is subject to the hours of operation of the NRS service.

Users who are deaf or have a hearing or speech impairment can call through the National Relay Service:

TTY users phone 13 36 77 then ask for the Murrays telephone number (61) 13 22 51 for Murrays Express Services (Available 09:00am to 06:00pm).
Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for Murrays Express Services (Available 09:00am to 06:00pm).
Internet relay users connect to the NRS (see http://www.relayservice.com.au for details) and then ask for Murrays Express Services (Available 09:00am to 06:00pm).

Contacting Murrays Charter Service

Users who are deaf or have a hearing or speech impairment can call through the National Relay Service:

TTY users phone 13 36 77 then ask for the Murrays telephone number (61) 13 22 59 for Murrays Charter & Hire Services (Available 24 hours).
Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for Murrays (61) 13 22 59 for Murrays Charter & Hire Services (Available 24 hours).
Internet relay users connect to the NRS (see http://www.relayservice.com.au for details) and then ask for Murrays (61) 13 22 59 for Murrays Charter & Hire Services (Available 24 hours).